Bad data ruins commission accuracy. If your sales team doesn’t trust their payouts, motivation drops, disputes pile up, and finance teams scramble to correct errors.
Do you know the most common root cause of this pain? Many businesses lack control over when and how sales incentives are calculated. That’s where commissionable events come in. Unique to ZINKT, the commissionable event is a ground-breaking shift that tackles head-on one of the biggest frustrations many organisations face.
What is a commissionable event?
A commissionable event is the exact moment that triggers a rep’s commission. For example:
- A closed deal
- A booked demo
- A converted lead
Pinpointing this moment allows businesses to capture and lock key data at the right time. Without this, data can change unexpectedly, throwing off calculations and causing confusion when payouts don’t match expectations.
How commissionable events ensure accuracy
Capturing commissionable events is about control and visibility. Instead of relying on scattered data sources or manual corrections, a structured process ensures every payout is calculated using the correct information. With ZINKT, the software captures key data at the exact moment an event becomes ‘commissionable’, and stores it on a dedicated record inside Salesforce. This gives you complete control over your data and a central platform to review, manage, and amend the information used to calculate commissions.
An added benefit? Because ZINKT tracks when existing data changes or new data is created, there’s no need to delete and rerun an entire month’s worth of data every time you recalculate commissions.
A well-defined commissionable event prevents:
- Misaligned payout calculations due to late data updates
- Reps missing out on deals they contributed to because their involvement wasn’t properly recorded
- Finance teams making last-minute spreadsheet adjustments to fix discrepancies.
What happens if data changes?
Even with a structured process, data will change. The key is tracking and managing these changes effectively. ZINKT provides tools to help teams understand:
- When the data changed
- Why the change happened
- What exactly was updated
- Who made the update
For example, commission percentages might need adjusting if a renewal deal was initially classified as a new business opportunity but was, in fact, a contract extension. ZINKT’s traffic light source status alerts teams to these changes, allowing quick review before processing payouts.
Keeping commission records secure and reliable
With traditional commission tracking, anyone can alter data at any time, often without clear governance. Commissionable event records solve this issue by capturing key data at the right moment, so later changes don’t throw off payout calculations. If adjustments are necessary, teams submit them for approval, ensuring complete transparency.
Why this matters for revenue operations
For revenue operations teams, commissionable events offer:
- Better forecasting – locked commission data feeds directly into revenue models
- Fewer disputes – reps and finance teams see the same data, reducing payout conflicts
- Smoother processes – no more digging through emails or multiple systems to track down what changed.
- Faster administration process at the end of month to get payment files produced within hours, not weeks.
Final thoughts
Sales incentive accuracy starts with controlling the data that drives commissions. Defining commissionable events ensures payouts are based on actual, trackable moments rather than shifting information. With ZINKT, businesses gain complete visibility into their incentive process, reducing errors, disputes and admin headaches.
If your commission process feels chaotic, it’s time to take control.
