Salesforce Services through a Revenue Operations lens

Maximise your Salesforce investment with experts who have experienced your challenges.

Experience That Drives Results

Navigating a Salesforce project demands a partner who’s been in your shoes. Our team isn’t just familiar with Salesforce; we’ve lived in it for over 15 years, tackled business challenges first-hand, and turned that experience into a powerhouse of practical, real-world knowledge that we leverage when working with our clients.

Our Salesforce Services

Overview

When you partner with ZINKT, you’re not just getting services; you’re tapping into a wealth of hands-on RevOps experience. We offer a range of services to guide you through every phase of the Salesforce journey:

Consultation: Gain insights into how Salesforce can align with your specific business goals.
Configuration: Customize Salesforce to match your pricing models and sales processes.
Integration: Seamlessly integrate Salesforce with your existing systems for a cohesive, streamlined experience.
Training: Empower your teams with in-depth knowledge to leverage Salesforce effectively.
Ongoing: We're your partners for the long haul, ready to assist whenever you need us, even after implementation.

Revenue Cloud

Designed to help businesses manage their entire revenue lifecycle, from product creation and pricing to order fulfilment.

Where we specialize:

CPQ (Configure, Price, Quote): Quickly generate accurate quotes and proposals.
Order Management: Track orders from quote to fulfilment.
Contract & Subscription Management: Create, manage, and approve contracts electronically.
Analytics: Gain insights into your revenue performance with real-time dashboards and reports.

Sales Cloud

Empowers sales teams to manage leads, opportunities, and customer relationships in a single platform, boosting efficiency and driving revenue growth.

Where we specialize:

Lead Management: Build the capture of leads, assignment management and activity capture within your leads process.
Opportunity Management: Build sales processes to manage Opportunities, tracking activities, amounts and managing Opportunity Products.
Forecasting: Implement Salesforce Forecasting, allowing the prediction of future sales performance based on historical data, pipeline visibility, and sales team input.
Sales Process Automation: Automate repetitive tasks and streamline sales processes using approvals and Flows to increase efficiency and productivity.
Sales Analytics and Reporting: Build reports and dashboards to gain insights into sales performance, pipeline health, and revenue forecasts.

Marketing Cloud

A powerful platform designed to help businesses manage and optimize their marketing efforts across multiple channels.

Where we specialize:

Lead & Prospect Management: Integrate Marketing Cloud Account Engagement into your initial Lead process, ensuring Leads are fed to your Sales teams at the right time.
Engagement Programs and Automations: Build efficient Engagement Programs that trigger the right engagement to your Prospects at the right time.
List Segmentation: Segment your Prospect data efficiently by building Dynamic Lists or automations to ensure Lists are up to date.

Service Cloud

A customer service platform that offers a range of benefits to businesses aiming to deliver exceptional customer experiences and support.

Where we specialize:

Case Management & Routing: Build an efficient Case Management solution to track and manage customer inquiries, issues, and requests from creation to resolution.
Service Console: Build out the Service Console app to provide agents with a unified interface to view, manage, and respond to customer cases across multiple channels, streamlining workflows and improving agent productivity.
Email-to-Case: Automatically convert incoming emails from customers into cases, by implementing the Email-to-Case feature, allowing for seamless tracking and management of email-based customer inquiries and issues.
Service Process Automation: Automate repetitive tasks and streamline customer service processes using Flows to increase efficiency and productivity.
Service Analytics and Reporting: Build reports and dashboards to gain insights into Service performance, case resolution times and SLA's.

Our Sales Performance Management (SPM) Services

ZINKT was founded by seasoned RevOps professionals who’ve led global rollouts of Incentive Compensation Management (ICM) solutions across five continents.

Whether you are looking for an ICM/SPM solution, need help integrating your revenue and incentive data into Salesforce, or are looking to improve your Xactly Incent experience – we’ll link you to a consultant with the right expertise to create success.

Not sure where to start?

ZINKT offers a FREE evaluation to organizations seeking to strengthen their business practices.

We’ll thoroughly analyze your revenue data and processes, delivering an unbiased roadmap for enhanced revenue operations and overall business improvement. It’s free and without commitment.

Why Partner with Zinkt?

"They have been very supportive from implementation to well after our Go Live. They have at all times acted in our best interest to ensure workflow runs smoothly through."

- Mary Beetham, Compensation Administrator at simPro

Customer Centric

Building Trust and Confidence

We act in the best interest of our customers and love an open and honest relationship.

Flexible and Efficient

We will go at your pace and work around your competing priorities.

Customer Empowerment

We will ensure you are trained and enabled for long-term self-sufficiency.

We Know Salesforce

Proven Track Record

We will take time to develop a strong understanding of your challenges, goals, and needs to provide best-in-class solutions.

Real-life Experience

Our team has been in your seat and has a deep understanding derived from hands-on experience.

Deep & Unique Knowledge

We have diverse knowledge and experience of the Salesforce platform and its eco-system.

"The implementation process is well thought out to gather all of the key requirements to have an effective solution."

- Chris Hyerdall, Sr. Business Analyst - Planmeca

"The entire team is extremely knowledgeable and allowed for fluid, yet simple solutions to complex problems."

- Dennis Silva, Financial Operations Analyst at Datacore

Strategic Guidance & Adaptability

Guidance and Value Maximization

We will advise on further opportunities within the Salesforce platform, to ensure you are maximizing your Salesforce investment.

Ultimate Flexibility

We will build ultra-flexible solutions that cater to diverse client
requirements.

Accurate Statements of Work (SOW)

We don’t want any surprises and ensure that the estimated pricing aligns with your budget.

Salesforce Services through a Revenue Operations lens

Experience That Drives Results

Our Salesforce Services

Overview

Salesforce Revenue Cloud

Salesforce Sales Cloud

Salesforce Marketing Cloud

Salesforce Service Cloud

Overview

Revenue Cloud

Sales Cloud

Marketing Cloud

Service Cloud

Our Sales Performance Management (SPM) Services

Consulting

Implementation

Support

Not sure where to start?

Why Partner with Zinkt?

Customer Centric

Building Trust and Confidence

Flexible and Efficient

Customer Empowerment

We Know Salesforce

Strategic Guidance & Adaptability

Want to maximise your Salesforce investment?