Meet the Team: Madeleine Coutanceau

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Head of Salesforce Practice

Some of the best consultants start out on the customer side, and Madeleine is a perfect example.

She first discovered ZINKT as a comp admin, implementing the platform at her previous company. The experience left such a mark, she joined the business herself.

From customer to champion 

“I used to be a comp admin and implemented ZINKT myself. The experience was so good, I joined the company. Now I help others find the same success.”

Today, she heads up ZINKT’s Salesforce Practice, helping customers streamline their processes, automate their commissions, and get the most from their Salesforce investment.

“I love learning how different businesses use Salesforce, solving problems, and building automations that make work smoother for everyone.”

Tools of the trade 

Ask Madeleine what keeps her productive and she’ll give you two words: Tab Groups.

“Chrome Tab Groups are a lifesaver when you’re working across multiple customer orgs. And Salesforce Inspector – I genuinely couldn’t do my job without it.”

Explaining ZINKT to a 10-year-old 

“It’s an app that helps salespeople see what they’ve earned for each sale.”

Life outside ZINKT 

Madeleine is currently working from Whiritoa, a peaceful rural town in New Zealand that sounds like something out of a postcard.

She’s also a mum of three young kids, which makes downtime rare, but when she gets a moment, you’ll find her gaming on her PS5 or getting lost in a good book.

And there’s more: 
🎶 She’s written an album of songs. 
🎹 Played piano, cello, guitar and drums. 
🎤 Sang in choirs growing up.

Feedback worth sharing 

One client summed up her impact perfectly:

“Mads is fantastic to work with, extremely knowledgeable and organised. She takes your ideas and transforms them into something that works – keeping you informed all the way.”

Where to next? 

For now, Madeleine’s staying put.

“Honestly, Whiritoa is where I want to be right now. It’s quiet, beautiful, and exactly what my family needs.”

Want to meet more of the ZINKT team? 
Follow us on LinkedIn or keep an eye here on the blog.

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